Are you investing significant money and resources on marketing or enterprise software that you need to work?


Let us use our proven process to uncover customer insights to ensure your next project is successful.


  • Reveal your core customer needs
  • Predict change and guide your organisation towards a successful outcome
  • Ensure you don't waste time and effort on features or messages customers don't value
  • Get clarity on the focus areas and approach to use with customers to extract valuable feedback and insights
Proto during a discovery workshop uncovering customer problems Proto conducting kick-off workshop

"Working with Proto helped galvanise all our business units together with a core focus on our customer's needs. The workshops were brilliant run and insightful and very quickly allowed us to identify a number of quick wins and unknown opportunities we could refocus on."

“Proto demonstrated an ability to very quickly get to the nub of the issue and have powerful tools that help everyone on the senior leadership team understand the core issues and the financial opportunity once a program is put in place."

Meet Kara


As Head of Customer Insights at Proto, Kara is uniquely positioned to help you uncover the key customer and business insights that will assist you and your team to maximise any future investment; whether that be understanding what you need to know upfront before investing in a digital transformation or getting deep insight into what your customers need to hear in your communication and promise to maximise acquisition of new customers.

Get in Touch